At DarkHorse IT, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your data when you use our services or visit our website.
We want to be clear: we do not collect personal information about our customers unless it is voluntarily provided. We do not use cookies or other tracking technologies on our website, and we do not intentionally allow third-party services to collect data from our users.
The only information we collect is what you choose to provide us, such as:
We may also record calls made to and from DarkHorse IT for quality assurance, training, and accountability purposes. This is to ensure that we are delivering on our promises and meeting the highest standards of service.
Any information you share with DarkHorse IT will be used solely for the purposes of providing and improving our services. Specifically:
We do not sell, trade, or rent your personal information to any third parties, and we never will. Your privacy and trust are critical to our business, and we uphold strict standards to protect your data.
At DarkHorse IT, we respect your preferences regarding communication. If you provide your contact details to us, you may receive:
If you do not wish to receive these communications, you can easily opt-out at any time by:
We promise not to spam you or send you unwanted marketing messages. Any communication we send is intended to be helpful and relevant to your needs.
We may record phone calls for the purposes of quality assurance, training, and ensuring accountability. This helps us ensure that we can accurately fulfill the services we promise and maintain the high level of support that our customers expect.
Recordings will be kept confidential and used solely by authorized personnel within DarkHorse IT. We take care to secure these recordings and ensure they are only used for the purposes stated above.
DarkHorse IT takes data security very seriously. Any information you share with us is securely stored, and we implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously review our security practices to ensure we are safeguarding your information at all times.
You have the right to:
If you wish to exercise any of these rights, please contact us directly at [insert email/contact information here].
DarkHorse IT may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or your personal data, please do not hesitate to contact us at: